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Secure checkout for buying on WhatsApp

Maxme Sell makes the secure checkout links that WhatsApp sellers in Ghana send their buyers. Your checkout shows how you can pay: now by MoMo or card, or by MoMo at the door after you check your order.

  • Payments go through Paystack, licensed by the Bank of Ghana.
  • Maxme never holds your money.
  • Maxme checks every seller’s identity before they can send you a link.

The Maxme guarantee

What “Protected by Maxme” means

When you pay now on a checkout that shows Protected by Maxme, Maxme refunds you, up to GHS 1,000 per order, if your order does not arrive or is not as described.

Where it applies
Protected by MaxmeOnly when you pay now, on a checkout that shows this mark.
How to report
On your order page: within 7 days of receiving your order, or within 14 days of its delivery date if it never arrives.
Paying at the door
Safe in its own way: you check your order first, then approve the MoMo prompt.
Change of mind
Handled by the seller’s returns policy.
Read the buyer terms

Four steps

How buying with Maxme works

  1. 1

    Chat with the seller on WhatsApp and agree your order.

  2. 2

    The seller sends you a secure checkout link from Maxme.

  3. 3

    Pay now by MoMo and Maxme refunds you, up to GHS 1,000, if your order does not arrive or is not as described. Or pay by MoMo at the door after you check your order.

  4. 4

    Maxme Sell sends your receipt and a delivery code on WhatsApp. Give the code to the rider only when you have your order.

Open the How buying with Maxme works picture at full size
Your seller may send you this picture on WhatsApp. It shows the same four steps.

Staying safe

Three things to remember

  • Check the link

    Real Maxme Sell checkout links start with

    https://sell.maxmegroup.com/o/

    If a link looks different, do not pay through it.

  • Keep your MoMo PIN to yourself

    Only type it into your own phone’s MoMo prompt. Never give it to a seller or a rider.

  • Hold on to your delivery code

    Give it to the rider only when you have your order.

Help

Not sure about a link or an order?

Message Maxme on WhatsApp before you pay, or any time after.

Message Maxme on WhatsApp +233 55 750 2075

Selling on WhatsApp?

Maxme Sell is not open to sellers yet, and we are not taking sign-ups at the moment. See where things stand.